General Manager

Date: Nov 30, 2018

Location: Napa, CA, US, 94558

Company: Holiday Retirement

Working for Holiday Retirement

There’s something very satisfying about working for a company that cares for seniors. Where everything you do, in whatever capacity, is contributing to someone else’s happiness.

Our seniors aren’t the only ones benefiting from your employment here – you will, too. If you have a passion for helping others, we’d love to talk to you.

 

 


We are seeking a hands-on results-driven General Manager to lead all aspects of the operations & management of a senior living community. Our General Managers are supported by a regional and district team at Holiday Retirement.

General Manager Responsibilities:
As a General Manager, you are responsible for the day-to-day operations of an independent senior living community, which includes 1)developing an engaged & productive team; 2)ensuring high resident satisfaction; & 3)ensuring strong financial performance. You will:
  • Set community goals & culture by providing leadership & vision.
  • Be responsible for community financial performance through occupancy & revenue growth & expense mgmt. to achieve net operating income growth.
  • Develop & implement quarterly business plans to maintain high occupancy & achieve financial goals–budgeting, monitoring & corrective action planning.
  • Handle all aspects of community talent mgmt., including hiring, discharging, coaching & performance tracking employees.
  • Develop employee culture of excellence through established training programs, employee town hall meetings, staff development, performance management & communication.
  • Maintain high occupancy through the development & implementation of a sales & marketing program. Meet with & lease apartments to potential residents.
  • Provide tours, negotiate/sign leases, & make sales calls.
  • Establish positive relationships with residents by attending community events, holding meetings with residents & advisors, proactively identify problems & implementing corrective actions to ensure resident engagement, independence & happiness.
  • Ensuring the building, equipment & service levels are maintained in order.
  • Develop & maintain positive relationships with key stakeholders including governmental agencies, business partners, community groups, etc.

  • Qualifications:
    Min. of 5 years’ previous management experience including, operational & financial experience in managing employees, recruiting, customer service, budgeting, purchasing, payroll, & accounts payable/receivable. Preferred industry background: hotel, senior living, hospital, restaurant.

  • Demonstrated ability to work in a team setting and to provide strong customer service.
  • Strong (oral & written) communication skills.
  • Strong supervision, coaching, & leadership skills to lead teams.
  • 2 year Associate Degree—B.S./ B.A. preferred.
  • Previous sales experience preferred.

  • Supervision:
    Responsible for the management of all community employees. Direct reports include facilities, dining, resident life, housekeeping, office admin. & marketing.
     
    Benefits:
    At Holiday, we are always looking for talented individuals to join our dynamic organization, we offer a comprehensive & competitive benefit package. Our associates can also expect continuous learning and career growth opportunities, open & direct communication, & a fulfilling work environment. We will provide you with a wide variety of benefits, including:

  • Meals provided during work hours—Chef prepared meals
  • Full Health Benefits – Including medical, dental and vision
  • 401(k)– A plan to enhance your long-term financial well being
  • Paid Vacation and Travel Program – Stay at any of our 300+ communities
  • A Competitive Compensation Package – That includes an attractive salary and bonuses

  • Holiday Retirement is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

    For over 40 years, Holiday Retirement has been committed to providing seniors with the very best options for independent and assisted living. Today, we are proud to offer seniors the choice of over 250 communities throughout America. Holiday Retirement communities are unlike any other “retirement” communities. These unique locations offer an exceptional lifestyle full of enriching activities for our residents and deeply fulfilling careers for those who embrace our commitment to seniors.

     

    Holiday Retirement is committed to employing a diverse workforce.  Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, age, veteran status, disability, gender identity or expression, or other protected categories according to state and local law.

    Req ID: 67703 

     


    Nearest Major Market: Napa

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