Receptionist

Date: May 15, 2019

Location: San Luis Obispo, CA, US, 93401

Company: Holiday Retirement

Working for Holiday Retirement

Holiday Retirement helps older people live better, and we accomplish this by following these principles:

  • Older people are vibrant and deserve the best experience.
  • We promote independence and create choice to do your thing.
  • We appreciate and respect our residents, families, associates, and guests.
  • We believe in life-long learning, growth, and staying connected.

If you have a passion for making a difference in the lives of older people, we’d love to talk to you.


In the role of Receptionist, you will be responsible to provide office support for the Community.

Receptionist:
  • Resident Relations – answer questions, complete onboarding tasks, solve problems and provide solutions that are beneficial for both resident and community.
  • Aid residents, family members and/or vendors with questions/concerns and direct them to the appropriate person/place in the community.
  • Answer incoming calls and greet walk in traffic in a polite professional manner
  • Assist potential residents by completing initial discovery, answering general questions and scheduling appointments for follow up with the sales leader; making sure to direct/pass messages to the appropriate party.
  • Complete discovery sales calls as needed and schedule appointments for the sales leader.
  • Provide back up support and assistance to the Enrichment Coordinator as needed.
  • Suggest and drive resident, visitor and guest participation in completing the survey questionnaire.
  • General Community Paperwork – responsible for mail, marketing packets, menus, print schedules, thank you cards, mass market emails, etc.
  • Keep staff and resident records current.
  • Other duties as assigned.

Qualifications:
  • High School diploma or GED
  • Previous experience providing office support preferred
  • Thorough knowledge of Microsoft Office Suite and ability to quickly learn other programs
  • Proven customer service skills
  • Effective communication skills, both written and verbal
  • Self-starter, team player, not afraid to jump in and assist where needed

  • Holiday Retirement is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

For over 45 years, Holiday Retirement has been committed to helping older people live better by providing the very best options for independent and assisted living. Today, we are proud to offer older adults the choice of over 250 communities throughout the US. Holiday Retirement communities are unlike any other.  Our unique locations offer an exceptional lifestyle full of enriching activities for our residents, as well as deeply fulfilling careers for those who embrace our mission and principles.

Holiday Retirement is committed to employing a diverse workforce.  Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, age, veteran status, disability, gender identity or expression, or other protected categories according to state and local law.

Req ID: 68253 

 


Nearest Major Market: Bakersfield
Nearest Secondary Market: San Luis Obispo

Job Segment: Developer, Receptionist, Technology, Administrative

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